After receiving your confirmation email, you can check the status of your order here at any time. Just use the same email you placed the order with, as well as the order number you received in your confirmation email. You will receive an email with t
amika orders ship via carriers like FedEx, UPS, CanPar, and Canada Post on business days (Monday through Friday from 8:30am-5:30pm EST/EDT, excluding major holidays). We will ship your order with the fastest available method for your order (which can
Can't get enough, eh? :) We unfortunately can't modify orders once they've been placed. This includes adding products to the order, removing products from an order, or swapping out products. We're happy to assist in cancelling the order if needed, an
If you need to cancel your order please reach out as quickly as possible to [email protected], or call 1-855-585-0995. We will reach out to our distribution center partners to see if your order's processing can be halted. Please be sure to include yo
We can change addresses within approximately 24 hours of placing the order. If your order has already shipped we will have to contact the shipping carrier to update the address. This may cause some delays in shipping and could incur fees. To request
For security reasons, we are unable to change the billing address in your order. This shouldn't hinder the processing of your order; you may receive outreach from your credit card company or bank to verify that the purchase is legitimate. If you have
We're unable to provide samples at this time. However, you can complete the hair quiz to find your perfect products, or our customer support team would love to help you find the best product or routine for your hair!. Send us an email at info@loveami
amika products come from a global network, sourcing manufacturing, ingredients, and components from various countries. For the most precise information on the manufacturing location of your product, refer to the label on the product itself.
Product reviews are important to folks like yourself to understand if a hair care item might be what they're looking for! We like to reward you for your thoughts and time, so when you complete a review for a product you've recently purchased, you'll
The majority of our haircare line is Certified Vegan, however, the vault color-lock leave-in conditioner contains Hydrolyzed Keratin.We are currently working towards being 100% Certified Vegan.All our products are always cruelty-free.
amika never has and never will conduct animal testing. When we create a product, we test it on ourselves, our friends, and anyone and everyone we can get our hands on! We test on people, never animals. To show our commitment to being cruelty-free, am
Silicones have a bad rep - but they are not always detrimental to your hair! They help create a sleek, shiny look but can sometimes weigh down hair. When we formulate products we determine whether silicones would be beneficial to the product. We are
There are nine products in our hair care line that contain wheat-based ingredients which may contribute gluten:. Glass Action Oil Treatment contains Wheat Germ Oil. Flash Instant Shine Mask and Fadeblock Pre-Shampoo Color Seal contain Wheat Germ Extr
Yes! All haircare products are free from sulfates, parabens + phthalates.
In an effort to minimize plastic waste, we do not ship pumps with each liter bottle and encourage clients to reuse pumps from bottle to bottle!. When you add a liter product to your cart on the site, you should see a pop-up window that asks if you ne
We are sorry to hear that your order arrived damaged or leaking!. Customers may report any damages that occurred during transit within 5 business days of the date of delivery along with a photo proof of damage or incorrect product shipped. Please ema
If it seems that an item may be missing from your order please send photos to [email protected] showing the packaging you received the order in, all the items that you did receive, and a clear photo of the packing slip your order came with. We can th
We hope you 100% love your purchase, but we understand sometimes things don't work out!. You can return an item or items from your order for a full refund within 30 days of placing the order. We are unable to provide store credit at this time, so you
Yes! All amika products feature the signature fragrance! We describe the amika scent as a proprietary blend of orange and grapefruit blossom mixed with sandalwood spice, geranium and rose. hints of amber, tonka bean and vanilla round off the blend to