After receiving your confirmation email, you can check the status of your order here at any time. Just use the same email you placed the order with, as well as the order number you received in your confirmation email. You will receive an email with t
amika orders ship via multiple carriers such as UPS, FedEx, Canpar, Canada Post, etc. on business days (Monday through Friday from 8:30am-4:30pm ET, excluding major holidays). We will ship your order with the fastest available method for your order (
Our team works hard to ship orders out as quickly as possible, and many orders will ship on the same day that they were placed (barring any sales and before about 4 pm ET). Should you need to cancel your order, we will do our best to accommodate if w
We can change addresses within approximately 24 hours of placing the order. If your order has already shipped we will have to contact the shipping carrier to attempt to update the address. This may cause some delay in shipping and could incur fees. T
For security reasons, we are unable to change the billing address in your order. This shouldn't hinder the processing of your order; you may receive outreach from your credit card company or bank to verify that the purchase is legitimate. If you have
Can't get enough, eh? :) We unfortunately can't modify orders once they've been placed. This includes adding products to the order, removing products from an order, or swapping out products. We're happy to assist in canceling the order if needed, and
Our fulfillment partner selects the most cost-effective carrier to deliver your order, and that carrier can be FedEx, UPS, Canada Post, Canpar, etc. You will be provided a tracking link in the shipping confirmation once your order leaves the facility
If it seems that an item may be missing from your order please send photos to [email protected] showing the packaging you received the order in, all the items that you did receive, and a clear photo of the packing slip your order came with. We can th
We are sorry to hear that your order arrived damaged or leaking!. Customers may report any damages that occurred during transit within 5 business days of the date of delivery along with a photo proof of damage or incorrect product shipped. Please ema